![]() I walked out with my battery and got it exchanged at another WM that did no tests on it and just took my word on it. (In their defense, the associate did point to a battery hooked up to it) So, theoretically, it could be three hours before I would get a decision on my battery. I was told that another customer and JUST brought a battery in and the test had just started. I brought the battery in to get exchanged and an associate told me that it needed to be hooked up to their "battery analyzer" to have it checked out and the process can take up to 90 minutes. This is in a town of about 3,500 that does not have a TLE section. About two years ago, I took a failed battery to my nearest WM for an exchange. Suggested Article: iPhone 6 Battery Explosion Class Action Lawsuit.Click to expand.Doesn't always work. You can also reach out to us on Twitter or Facebook or via email at Also, directly on our website! We look forward to hearing from you. What are your thoughts on this piece? Please send us a message by clicking the ‘Contact Us’ button below! We’d love to hear back from you. Products/Services Involved: Interstate brands warranty replacement programĪllegation(s): Costco deceives its customers of the truth of the terms of its supposed free car replacement service program. Jurisdiction: United States District Court for the Southern District of Florida This feature aims to report to you the latest class action recall involving Costco and one of their replacement warranty programs.Ĭase Name(s) & No.: Skrandel v. Editor’s Note on Costco Interstate Battery Warranty Class Action Lawsuit: It is considered to be one of the biggest retailers in the globe. Shoppers need to pay an annual membership fee to be allowed to shop at any of the retailer’s ginormous locations. About the companyĬostco Wholesale Corporation, or simply known as Costco, is a membership-based retailer known for its large number of product offerings with steep price discounts offered on its warehouses. The class action lawsuit is also aiming to ask Costco to pay up for damages and halt their allegedly misleading and deceptive warranty replacement terms. Skrandel is seeking to form and represent a Nationwide Class consisting of members who bought a car battery from Costco, believing that they would get a free replacement under one of its warranty programs.Ī Florida Subclass is also underway. Also, he alleged that he was not given any proper disclosures about the terms of the program and how it would lead him to be footing the bill for a more expensive replacement to the damaged car battery.Ĭostco is facing different counts of fraud and breach of warranty in addition to violating several of the Sunshine State’s consumer protection laws and regulations. ![]() He argued that the company cannot qualify for their car battery replacement program in any way. This was called out by Skrandel in his legal action against Costco. Retailer Illegally Tricking Its Customers He decided to go to his local Costco to avail of the warranty, but he got refunded of his original purchase instead.Īdditionally, he was billed with a higher fee for a new and more expensive replacement for his defective car battery. Skrandel shared that his Interstate battery ended up failing within the 36-month warranty period. However, the Florida man found out that the company is not honest with the replacement warranty they promised to give on the Interstate products they feature in-store. Many Costco consumers, alongside the complainant, decided to avail themselves of the product for they believe that the retailer would uphold its promise and give them a free replacement in accordance with their battery replacement program. Skrandel is referring to Costco’s car warranty replacement option guaranteed on their Interstate batteries.Īllegedly, Costco promised to replace an Interstate battery if it fails during the guaranteed three-year warranty period from the date of purchase. Customer Sues Costcoįlorida complainant John Skrandel has decided to sue the membership-only retail giant Costco after they allegedly deceived him and other customers of their free vehicle battery replacement warranty program. Consumer Class Actions Costco Interstate Battery Warranty Class Action Lawsuit – Free Battery Replacement Scam…īy Consider The Consumer on Costco’s Free Battery Replacement Warranty Not Actually Free – Class Action ClaimsĬostco is being hit with a class action lawsuit for allegedly misleading and tricking its customers into believing one of its battery replacement programs is free, but it actually ends up charging them more for a new substitute.
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